This Shipping & Returns Policy applies to purchases made through the TNT Peptides website and any other TNT Peptides ordering method that expressly incorporates this policy.

By submitting an order, you acknowledge and agree that:

• All orders are shipped using an available Priority shipping service unless TNT Peptides expressly states otherwise.
• A flat $15 shipping charge applies to qualifying orders below $300.
• Qualifying orders of $300 or more receive free Priority shipping.
• All orders are final once accepted and processed.
• TNT Peptides does not accept returns or exchanges based on preference, ordering mistakes, changed circumstances, or dissatisfaction unrelated to a confirmed order problem.
• Confirmed fulfillment, product, damage, or delivery problems are reviewed individually.
• TNT Peptides may provide replacement products or store credit depending on the facts of the situation.
• Nothing in this policy limits a right or remedy that cannot lawfully be waived.

TNT Peptides uses Priority shipping for customer orders. Shipping charges are determined according to the qualifying merchandise subtotal shown during checkout.

Unless otherwise stated during checkout, the free-shipping threshold is based on the merchandise subtotal after discounts and promotional adjustments and before taxes, shipping charges, store-credit deductions, or other non-product amounts.

Store credit, promotional discounts, or order adjustments that reduce the qualifying merchandise subtotal below $300 may cause the $15 shipping charge to apply. The shipping charge and free-shipping eligibility displayed in the final checkout summary control the order.

An order confirmation acknowledges that TNT Peptides received the order request. It does not necessarily mean that the order has been accepted, verified, paid, or shipped.

Before fulfillment, TNT Peptides may review an order for:

• Successful payment or payment verification.
• Product availability.
• Shipping-address completeness and validity.
• Purchaser and account information.
• Research-use acknowledgments and policy acceptance.
• Possible fraud, misuse, resale concerns, or suspicious activity.
• Compliance with ordering limits and other applicable policies.

Orders are generally processed after payment has been confirmed and all required information has been received. Processing times may be affected by weekends, holidays, inventory reviews, payment verification, weather events, unusually high order volume, or circumstances outside TNT Peptides’ reasonable control.

TNT Peptides may contact the purchaser when additional information is reasonably necessary to verify, process, or ship an order. Failure to provide requested information may delay or prevent fulfillment.

Any processing date, shipment date, transit period, expected-delivery date, or tracking estimate is an estimate unless TNT Peptides expressly identifies it as guaranteed.

Estimated delivery periods generally begin when the carrier accepts the package, not when the customer submits the order. Order-processing time is separate from carrier transit time.

Delivery may be affected by circumstances including:

• Carrier operating conditions or transportation interruptions.
• Weather, natural disasters, emergencies, or regional disruptions.
• Weekends and federal or carrier-observed holidays.
• Incorrect, incomplete, or undeliverable address information.
• Access restrictions at the delivery location.
• Package interception, forwarding, or redirection requests.
• Security screening or carrier investigation.
• Unexpected inventory or fulfillment issues.

If TNT Peptides cannot ship an order within a time expressly promised or, when no shipping time was stated, within the period required by applicable law, TNT Peptides may request consent to a revised shipping date or provide the cancellation and refund rights required by law.

A refund legally required because an order was not shipped is separate from the final-sale policy applicable to fulfilled and delivered orders.

The purchaser is responsible for providing a complete, current, and accurate shipping address during checkout. Before submitting an order, review the recipient name, street address, apartment or unit number, city, state, ZIP code, and other delivery information carefully.

If an address error is identified, contact TNT Peptides immediately. TNT Peptides may attempt to correct an address before fulfillment, but an address change is not guaranteed once an order has been submitted, processed, labeled, transferred to a fulfillment provider, or accepted by the carrier.

TNT Peptides is not responsible for delivery problems caused solely by inaccurate, incomplete, outdated, or unauthorized shipping information supplied by the purchaser. If a package is returned because of an address problem, TNT Peptides will review the circumstances individually and may require payment of additional shipping charges before reshipment.

Refunds are not provided merely because the purchaser supplied an incorrect address, refused delivery, failed to retrieve a package, or was unavailable to receive the shipment.

When tracking is available, TNT Peptides may send tracking information to the email address associated with the order or make it available through the customer account.

The purchaser is responsible for monitoring available tracking information and arranging for the timely receipt and protection of the shipment. This may include retrieving the package promptly from a mailbox, parcel locker, reception area, mailroom, carrier facility, or other delivery location.

A carrier’s delivered scan does not automatically prevent TNT Peptides from reviewing a reported delivery problem. If tracking shows delivered but the package cannot be located, the purchaser should:

• Confirm that the shipping address on the order is correct.
• Inspect the delivery area, mailbox, parcel locker, reception desk, mailroom, and other customary delivery locations.
• Ask household members, neighbors, property staff, or authorized recipients whether they accepted the package.
• Review tracking for delivery notes, photographs, or carrier instructions.
• Contact the carrier when appropriate.
• Notify TNT Peptides promptly if the package remains missing.

TNT Peptides takes responsibility for investigating legitimate problems involving orders we fulfill. If an order arrives incorrect, incomplete, damaged, defective, or otherwise materially inconsistent with the accepted order, contact TNT Peptides promptly after discovering the issue.

The purchaser should provide information reasonably necessary to locate the order and evaluate the report, which may include:

• The order number.
• The purchaser’s name and email address.
• A clear description of the problem.
• The affected product name, size, quantity, and lot information.
• Photographs of the product, label, shipping container, packing materials, and visible damage.
• A copy or photograph of the packing slip when available.
• Tracking information or carrier communications.
• Any other information reasonably relevant to the investigation.

Do not discard the affected product, label, shipping box, packaging materials, or packing slip until TNT Peptides completes its review or confirms that those materials are no longer needed.

Submitting a report does not automatically establish eligibility for a replacement or store credit. TNT Peptides will evaluate each request according to the order records, available evidence, product condition, shipping information, timing, and surrounding circumstances.

If TNT Peptides confirms that a product was damaged during shipment, materially defective when delivered, incorrectly supplied, or omitted from the shipment, TNT Peptides will review the appropriate resolution on a case-by-case basis.

Depending on the circumstances, TNT Peptides may:

• Replace the affected product.
• Ship a missing product.
• Correct an incorrect product or quantity.
• Apply store credit to the customer’s account.
• Request additional information or evidence.
• Request that the affected product be preserved, returned, or disposed of according to provided instructions.
• Use another remedy required by applicable law.

Minor cosmetic variations in packaging, labeling, container appearance, or presentation that do not affect product identity, quantity, integrity, or research suitability generally do not qualify as a damaged or defective order.

Products must be stored and handled appropriately after delivery. TNT Peptides may decline a claim when the reported problem resulted from improper storage, contamination, alteration, unauthorized handling, misuse, or conditions occurring after delivery.

If a shipment is delayed, lost, delivered to the wrong location, or otherwise cannot be located, contact TNT Peptides promptly. TNT Peptides may review tracking records, delivery confirmation, address information, carrier communications, fulfillment records, and any evidence provided by the purchaser.

TNT Peptides may require the purchaser to cooperate with reasonable carrier-tracing, missing-mail, loss, theft, or delivery-investigation procedures. This may include confirming facts, completing a written statement, or supplying additional delivery information.

When TNT Peptides confirms that a package was lost, misdelivered, or otherwise not successfully delivered through no fault of the purchaser, TNT Peptides may replace the affected products or apply store credit, depending on product availability and the circumstances.

TNT Peptides may deny or limit a claim involving suspected fraud, claim abuse, conflicting information, an incorrect address supplied by the purchaser, delivery to an authorized recipient, package forwarding, refusal of delivery, failure to retrieve a held package, or other circumstances not caused by TNT Peptides.

Nothing in this section eliminates any refund or cancellation right that applies when merchandise is not shipped as required by law.

Except when otherwise required by law, all TNT Peptides orders are final sale. TNT Peptides does not accept routine product returns, exchanges, or refund requests.

The final-sale policy applies to requests based on circumstances including:

• Changing your mind after ordering.
• Accidentally ordering the wrong product, variation, size, or quantity.
• Finding a product at a different price after purchase.
• Failing to apply a promotion or discount during checkout.
• No longer needing or wanting the product.
• Personal preference or dissatisfaction unrelated to a confirmed product defect or order error.
• Failure to review product information, research-use restrictions, or storage requirements before ordering.
• Improper storage, handling, alteration, contamination, or use after delivery.
• Delays caused by the carrier that do not result in confirmed loss or product damage.

Because TNT Peptides products require controlled handling and product-integrity protections, returned merchandise generally cannot be restocked or resold. Do not send any product back to TNT Peptides unless you first receive express return instructions from an authorized TNT Peptides representative.

When TNT Peptides confirms a qualifying issue with an order, the available remedy will be determined individually based on the nature of the issue, supporting evidence, product availability, order history, fulfillment records, and applicable legal requirements.

Unless a different remedy is required by law, TNT Peptides may choose to provide:

A replacement or store credit provided for one order does not establish that the same remedy will be provided for another order. Each request is evaluated according to its own facts.

TNT Peptides does not promise a cash refund for a fulfilled or delivered order merely because an issue is reported. Refunds will be provided only when TNT Peptides expressly approves one or when required by applicable law.

Orders may enter processing shortly after they are submitted. As a result, TNT Peptides does not guarantee that an order can be changed or canceled after submission.

If you identify an ordering or address mistake, contact TNT Peptides immediately. We may attempt to assist before the order is processed, but submitting a request does not pause fulfillment or guarantee that the requested change can be completed.

Once an order has been processed, labeled, packed, transferred for fulfillment, or accepted by the carrier, it generally cannot be changed or voluntarily canceled.

TNT Peptides may cancel all or part of an order when reasonably necessary because of:

• Product unavailability.
• A pricing, inventory, website, or order-processing error.
• Incomplete or unverifiable purchaser information.
• Payment failure or inability to verify payment.
• Suspected fraud, misuse, unauthorized resale, or policy violations.
• Shipping restrictions or an undeliverable address.
• Legal, regulatory, safety, or compliance concerns.

If TNT Peptides cancels paid merchandise before shipment, TNT Peptides will provide the refund, payment reversal, or other legally appropriate adjustment applicable to the canceled merchandise.

Customers should contact TNT Peptides and allow a reasonable opportunity to investigate an order issue before initiating a payment dispute, chargeback, reversal, or similar claim.

When responding to a dispute, TNT Peptides may provide the payment provider with relevant records, including the order confirmation, policy acceptances, payment status, shipping address, tracking information, delivery confirmation, communications, account activity, and evidence concerning fulfillment.

TNT Peptides may deny remedies, restrict ordering privileges, suspend accounts, or take other appropriate action when there is evidence of fraudulent claims, repeated claim abuse, false information, unauthorized payment activity, return fraud, or misuse of the replacement or store-credit process.

Nothing in this section prevents a purchaser from exercising a legitimate right available under applicable law or the rules of a payment provider.

If you experience a shipping, delivery, product, or fulfillment problem, contact TNT Peptides promptly so the circumstances can be investigated.

Include your order number, a clear description of the issue, and any relevant photographs or tracking information. Do not include payment credentials, passwords, medical records, diagnoses, or other sensitive information in your message.